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Smarter Decision-Making and Higher Sales Conversion for Your Car Dealership
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LLM-Powered Conversation Intelligence Solution

Accurate analysis of conversational data and business outcomes at every point of the customer journey is essential for enhancing both sales productivity and customer experience.

Dealer Call Center

Conversational data analysis for lead acquisition quality, remote engagement, and store invitations significantly boosts appointment success rates.

Store Reception

Optimize your in-store reception SOP and sales execution performance to encourage more customers to take test drives.

Test Drive

Gain more insights from customer voices regarding your products and services to improve the order rate by enhancing the customer experience.

Negotiation & Finance Plan

Uncover better techniques and scripts from top sales performers to share with your teams. Also, analyze the finance plan products that are suitable for customer needs.

Vehicle Delivery

Track the entire process and monitor whether salespeople follow official steps to ensure a smooth delivery process and a positive customer experience.

After-sales Service

Better understand your customers’ needs and monitor all processes of various after-sales services to ensure customer satisfaction and maintain long-term loyalty to the dealership.

What Our Clients Have Achieved

Increase in Selling Productivity
Enhancement in Customer Satisfaction
Acceleration in New Onboarding
Reduction in Marketing Research Costs
 Dealer Call Center

Conversational data analysis for lead acquisition quality, remote engagement, and store invitations significantly boosts appointment success rates.

Store Reception

Optimizing your in-store reception SOP and sales execution performance is made much easier and faster.

Test Drive

Gain more insights from customer voices regarding your products and services to improve the order rate by enhancing the customer experience.

Negotiation & Finance Plan

Uncover better techniques and scripts from top sales, and recommend the optimal financial plan to enhance the win rate.

Vehicle Delivery

Track the entire process, including the demonstration of the vehicle, explanation of repair or maintenance costs, document handover, and customer education.

Customer Care Service

Analyze customer issues from massive communication data, score and perform sentiment analysis on each call to improve customer satisfaction and loyalty.

Unlock the Reality:

Enhance Sales and Service for Better Outcomes

The right model and solution for car dealerships to experience LLM-powered transformations and take your dealership to new heights.

“Smart Badge + Large Language Model" Solution

In the fast-paced world of automotive sales and service, identifying every obstacle from real customer interactions and acting quickly are key to success. Our innovative solution utilizes smart badges to capture all conversational data, or your own collected conversational data, during sales and service processes. By leveraging advanced AI analysis, especially large language models (LLMs), we help you identify critical areas for improvement, enabling your team to act swiftly and strategically towards better outcomes.

Unlock the full potential of your dealership with actionable insights that drive smarter decision-making, optimize processes, and ultimately boost sales conversions.

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Sales Insight

Identify Drivers for Better Sales Conversion

Are these sales strategies really effective? How can we quickly identify actions that will positively impact results? How can we replicate successful behaviors in practice? Success in sales management based on experience alone is not scalable, but a data-driven and LLM-powered solution is a productive way forward.

Speakly AI helps you collect data compliantly to unlock the black box of frontline communication with customers in stores, analyze the relationship between execution processes and sales outcomes, and accurately pinpoint areas for improvement to enhance overall performance. 

Analyze the differentiation between top salespeople and non-top salespeople's communication processes at different stages of the customer journey.

Identify the key factors that drive top salespeople to achieve higher conversion rates.

Replicate these key drivers in the execution of non-top sales to improve performance.

Compare and analyze the root causes of customer purchases to determine if your selling points truly work.

Assess the performance and capabilities of all your dealers in detail, discovering best practices for better decision-making.

Sales Insight

Identify Obstacles to Conversion

Conduct an in-depth review of each conversation to identify factors influencing outcomes. This will enable the formulation of effective improvement strategies based on these insights. Our solution can help you in various ways, including but not limited to:

Evaluate the team's execution situation at the individual, team, and store level within the same Standard Operating Procedure (SOP) or across different procedures.

Understand how your customers react after a sales introduction, and the relationship between sales behaviors and customer deals.

Learn about what your customers compare when they consider your products and services against other brands or products.

Boost your team's productivity by quickly identifying top-performing sales behaviors and replicating them.

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Team Performance Insight

Bridging the Gap Between Top Performers and Non-Top Performers

Compare the execution and conversion relationship of each salesperson at every stage, identify characteristics of top-performing sales partners, and learn from them.

Analyze the execution performance of reception and test drive processes in each sales store, correlating them with conversion rates and sales outcomes.

Compare each salesperson's execution and average duration at each stage, identify the effective sales timing rhythm, and learn their strategies.

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Sales Performance Insight

Personalized Recommendations

A cross-analysis of your conversational data isn’t just about basic business outcomes. Understanding the meaning behind the figures, identifying problems, and providing the best actionable suggestions from our specially trained LLM are far more valuable.

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Sales Assistant

Empower Sales Anytime, Anywhere with Expert

Equip your individual sales or service consultants with our LLM-powered real-time assistant, available on mobile. This tool helps to summarize conversations, extract customer profiles and feedback, analyze customer intentions and commitments, and offer suggestions for next steps towards improved outcomes.

Paired with customer data, our solution provides actionable guidance, essential knowledge, and automated workflows that are proven to enhance sales performance.

Access top performers' best practices, product knowledge, and promotion information instantly from your mobile device or tablet.

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Customer Insight

Know Your Customer Better

A cross-analysis of your conversational data isn’t just about basic business outcomes. Understanding the meaning behind the figures, identifying problems, and providing the best actionable suggestions from our specially trained LLM are far more valuable.

Understand how your customers react after a sales introduction, and the relationship between sales behaviors and customer deals.

Automatically generate customer profile tags and use them to tailor personalized sales strategies for different customers.

Market Intelligence Discovery

Discover the Unknown

Gather detailed insights and formulate essential questions about your marketing, product, pricing, services, and customer preferences from real conversations. This equips the C-suite and management team to make highly informed strategic decisions.

Learn about what your customers compare when they consider your products and services against other brands or products.

Analyze the concerns of converting customers and non-converting customers.

Analyze the reasons for unclosed deals or customer resistance.

Timely insight into changes in customer concerns and feedback.

Customer Discovery

Uncover the reasons behind customer concerns and decline, and how these reasons change

Recognizing the value of conversational data, our AI can not only identify customer needs and preferences for vehicle types, features, pricing, and more, but also uncover the reasons behind customer intentions and concerns, as well as how these reasons evolve. This empowers managers and sales teams with deeper insights to understand their customers better.

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Super Visualization

 Highly customized themes and dashboards are designed to meet your analysis requirements for different levels of staff. 

System Integration

 Standard APIs to integrate with your internal systems (CRM, database, CCaas, CDP, BI etc.).

Faster Time to Value

 Professional delivery teams and CSM teams with extensive industry “know-how” to help you set up your projects quickly.

Full Data Compliance 

 The entire process of data collection, transmission, storage, processing and application fully complies with GDPR and CCPA regulations.

Tailored AI Technologies for Automotive Sales & Service

Voice Recognition in Noisy Stores

Speakly AI's smart name badges feature a 4-microphone array, enabling effective recording and transcription of conversations between staff and customers in slightly noisy environments like car showrooms.

Roles Seperation

We continuously optimize iterative algorithms in offline sales and service scenarios to accurately distinguish between sales or service personnel and customer voices, effectively filtering out third-party or background noise. This ensures the validity of data used for analysis and insights.

Large Language Model

We leverage extensive domain knowledge and involve top-performing automotive sales professionals in training our large language model. This approach ensures that the model gains a deep understanding of the automotive business, enabling it to provide precise insights and actionable recommendations for sales and services. Ultimately, this boosts sales productivity and enhances operational efficiency for your staff.

The Right Model for Car Dealership

Speakly AI has specifically designed and trained the large language model to understand the nuances of the automotive market. This model includes features such as:

Market Understanding

Customer Profiling

The ability to analyze customer data to identify their needs and preferences for vehicle types, features, and pricing.

Personalized Recommendations

Capable of providing tailored suggestions to customers based on their profiles and interactions.

Ethical Top Sales Skills

Ensuring that all sales approaches are transparent, respectful, and adhere to ethical standards.

After-Sales Support

Capabilities to handle post-sale services, such as financing options, insurance, and maintenance packages.

Training for Staff

If it’s a model for training sales staff, it would include modules on product knowledge, sales techniques, and customer service best practices.

Feedback Loop

Incorporating customer feedback to continuously improve the sales process and model’s performance.

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Be Connected. Anywhere. Anyway. Anytime.

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Share & Connect With The New Watch

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What Are You Waiting For?

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Choose The Best Deal For The Best Experience.

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  • Basic Plan
    • $ 99 Monthly
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Best choice
  • Original Pack
    • $ 150 Monthly
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  • Premium Pack
    • $ 199 Monthly
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  • Ulitimate Pack
    • $ 250 Monthly
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Want to unlock more valuable insights?

Contact us to try it now.

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