Speakly AI Shares Indonesia Banking AI Success at Huawei Partner Summit 2026 in Jakarta
[Jakarta, Indonesia — April 29, 2026]
Today, the Huawei Partner Summit 2026, themed “Partnering for a New Era of AI-Driven Intelligence,” was held at The Ritz-Carlton in Jakarta. As one of the partners under Huawei’s RONGHAI Financial Partner Program, Speakly AI was invited to share its experience and successful implementations in the local market.
Speakly AI at Huawei Partner Summit 2026
Peggy Wu, Global Head of Solutions at Speakly AI, delivered a presentation highlighting how Speakly AI’s omnichannel conversational intelligence solution, powered by Huawei computing infrastructure, is helping enterprise clients improve operational efficiency and achieve measurable business outcomes through close collaboration with ecosystem partners.
During the session, Peggy Wu presented Speakly AI’s latest success case in Indonesia, featuring a recently delivered AI-powered omnichannel contact center project for one of the country’s largest retail banks. The project was achieved through close collaboration with local system integration (SI) partners, enabling Speakly AI’s capabilities to be effectively adapted to Indonesia’s regulatory, operational, and customer service requirements.
The solution integrates large language model (LLM) capabilities into day-to-day contact center workflows, enabling real-time agent assistance, omnichannel conversation analysis, and automated quality assurance. This allows banks to improve service efficiency, ensure consistency, and gain deeper visibility into customer interactions across both voice and digital channels.
Deepening the Local Ecosystem: The Empowering Value of the RONGHAI Program, in addition to the project case, Speakly AI also introduced its partner strategy in Indonesia, focusing on empowering local partners with technology, industry expertise, and implementation support. In the successful delivery of this project, Huawei’s RONGHAI Program played an indispensable bridging role. Its core value is reflected in three dimensions: first, the certainty of the technological foundation, which improves AI response efficiency through hardware-software co-optimization; second, the assurance of localized compliance, helping partners quickly adapt to Indonesia’s stringent financial regulatory standards; and finally, the synergy of ecosystem capabilities, integrating the strengths of local System Integrators (SIs) to bridge the “last mile” from solution R&D to on-site delivery. This full-stack empowerment framework ensures that advanced AI technologies are no longer just blueprints in a lab, but a solid driving force empowering the upgrade of Indonesia’s financial industry.
Through this ecosystem-driven approach, the company aims to deliver localized, high-impact AI solutions that are closely aligned with the needs of enterprise customers.
As AI adoption continues to grow in Southeast Asia, collaboration between global technology providers and local partners is becoming increasingly critical in bridging advanced capabilities with real-world business applications. Speakly AI’s participation in the summit reflects its continued commitment to expanding its regional presence through ecosystem partnerships and practical, value-driven AI deployments.