Speakly AI Showcases AI Agents Powered by Omni-Domain Conversational Intelligence at Huawei HiFS 2026
Shanghai, China — May 21, 2026
Speakly AI, a leading provider of Agentic AI-powered conversational intelligence solutions, showcased its AI Agent platform for banking at the Huawei Intelligent Finance Summit (HiFS) 2026 (Global Session), where the company was invited to present during the keynote session and exhibit its latest AI innovations.
During the on-stage keynote session, Jeff Jie, Co-Founder and President of Speakly AI, delivered a presentation titled “Omni-Domain AI Interaction: Pioneering a New Paradigm of Customer Engagement,” showcasing how Speakly AI’s AI Agent platform, jointly built with Huawei’s intelligent computing infrastructure, enables seamless customer engagement across the full spectrum of banking scenarios. The platform connects face-to-face and omni-channel customer interactions across branch banking, contact centers, WhatsApp, telesales, and mobile banking through a unified AI framework powered by omni-domain conversational intelligence.
Jeff Jie also delivered a live demonstration showing how AI Agents can help relationship managers engage and effectively manage over 400% more customers through proactive engagement, intelligent customer prioritization, dynamic KYC, and real-time engagement recommendations — enabling stronger customer relationships and accelerating AUM growth at scale.
Jeff Jie, Co-Founder and President of Speakly AI, delivered a keynote speech and live demonstration on how AI Agents empower banking relationship managers.
“AI is redefining the paradigm of retail banking customer engagement,” said Jeff Jie during the keynote session. “This transformation is reflected in two fundamental shifts. First, banks are moving from limited customer coverage to scaled proactive engagement, enabling relationship managers to significantly expand customer outreach and engagement through AI-driven recommendations, dynamic KYC, and intelligent next-best-action strategies. Second, customer understanding is evolving from static profiles to real-time intelligence powered by omni-channel, omni-domain conversational intelligence — enabling deeper insights, stronger customer relationships, and more sustainable AUM growth.”
Speakly AI currently serves more than 50 financial institutions globally, empowering nearly one million frontline sales and service professionals and processing over 100 million customer conversations daily. Through years of deep industry practice in AI-powered customer engagement, Speakly AI has built extensive expertise across retail banking, contact centers, wealth management, telesales, and customer service operations — helping financial institutions transform omni-channel conversations into actionable intelligence, operational efficiency, and business growth.
As a core partner of Huawei’s Global Financial Partner RONGHAI Program, Speakly AI views the partnership as a key strategic milestone in its global expansion journey. By combining Speakly AI’s conversational AI and Agentic AI capabilities with Huawei’s advanced intelligent computing infrastructure, the two companies are jointly building end-to-end AI solutions that are secure, compliant, highly available, and enterprise-ready for financial institutions worldwide.Through Huawei’s extensive global ecosystem of SIs, ISVs, and regional partners, Speakly AI is also accelerating market expansion while delivering localized, high-quality AI solutions and services tailored to financial institutions across different countries and regions.
Looking ahead, Speakly AI will continue advancing the integration of AI Agents and conversational intelligence across the financial industry — helping banks build more intelligent, scalable, and human-centric customer engagement systems in the era of Agentic Banking.
About Speakly AI
Speakly AI is a leading provider of Agentic AI and conversational intelligence solutions for customer engagement and business growth. The company enables financial institutions and enterprise organizations to deploy personalized AI Agents for frontline sales and service teams while transforming omni-channel conversational data into dynamic customer intelligence and actionable business insights.